Disclaimer

If you want verification that a particular website does not have authorization to be selling our dresses over the internet, please feel free to call us at 1-800-686-7880 ext. 0

DON'T LET "BARGAIN" SHOPPING ON THE INTERNET RUIN YOUR WEDDING DAY!

The Internet is a fabulous resource for all kinds of things. Wedding gowns and bridesmaid's dresses are not one of them.

BUYER BEWARE
Don't be deceived by websites that are offering bridal and bridesmaids gowns at a discount over the Internet. These sites will offer discounts of 10% to 30% off manufacturers suggested retail prices.

Many of these sites will lead you to believe that:

1. You are dealing directly with Jim Hjelm when in reality, you may be buying a counterfeit dress, or one from a third party which has no relationship with Jim Hjelm. If you buy a dress from an unauthorized dealer and have a problem with sizing, color variation, or a damage in the fabric, there is no recourse. This special day can be your worst nightmare.

2. They are a retail store, when in fact they may be working out of a P.O. Box or worse, out of the trunks of their car.

3. They are a "buying service" that is ordering directly from Jim Hjelm when they are actually buying your gown through a third party.

What does all this mean for you?

Many of the websites will purchase your dress through a middleman who may or may not be dealing directly with the manufacturer. As you move further away from the original source of your dress you increase the opportunity for error, which unfortunately, you will not discover until you receive your dress. Some of the problems that arise are receiving the incorrect style or size, wrong or off colors, different dye lots (varying shades of one color), defective garments or the worst possible case scenario, not receiving your dress in time for the wedding. If there is a problem, who is going to correct it? Not the Internet supplier - you will be left with the stress and expense of dealing with this last minute catastrophe.

CHECK OUR STORE LOCATOR FOR AUTHORIZED DEALERS!

By dealing with our authorized retail partners you are guaranteed the widest selection of our gowns in every possible color, size and style. You will have an experienced sales staff to assist you with not only choosing your gown but also in following through with the details i.e. delivery dates, pressing, alterations, accessories. It is important to be dealing with a professional at a full service bridal salon than a website that is not a legitimate dealer of our product.

BEWARE OF STORES THAT CLAIM THEY CAN GET THE JIM HJELM PRODUCT WITHOUT REPRESENTING OUR LINE IN THEIR STORES!

Unauthorized dealers will say they can get the product and entice the bride with discounts if they purchase through their store. The unsuspecting bride may not receive an authentic Jim Hjelm dress and in many cases the dress is delivered the day before or after the wedding because there is no control over a third party involvement.

As for the so called discount......

Even if you get the dress or dresses you want over the internet you will still have to pay for shipping charges, alterations and pressing. Very often, what you purchased at a discount will end up costing you more than if you bought it full price through a full service bridal salon. Unfortunately, seamstresses are not all experienced with bridal alterations and this could be a disaster.

So much for your big savings!

By using a full service bridal salon, you guarantee that someone is there to help you through every step of the process. If you do run into a problem you have a professional at your disposal to help solve it.

We urge you to deal directly with our authorized retailers to ensure the best, most efficient, and ultimately economical shopping experience.

We take pride in our quality, not only of our gowns, but in those we choose to partner with. It is our goal for every bride to have an ultimately satisfying and stress free experience when purchasing any of our gowns.

There are a million horror stories out there. Why risk potential catastrophe on the most important day of your life!